If you are sending to an apartment or unit, please ensure someone is home to receive the gift. We will not be able to leave gift unattended.

Tip! Successful delivery rates are a lot higher at business addresses.

Orders are not delivered on a first ordered, first delivered basis. Our drivers take a number of gifts with them at a time and their routes are optimised based on clustered postcodes and completing their runs as fast as possible, prioritising schools and businesses where we can.

Tip! Our same-day service means delivery by 9pm. Please remember we can’t deliver within specific time slots